{"status":true,"business_name":"The Grounds Coffee Factory","average_rating":4.0999999999999996447286321199499070644378662109375,"total_reviews":1227,"reviews":[{"author":"Monica Echeverria","rating":5,"text":"This place offers a great variety of food, pastries, desserts, and coffee, all fresh and nicely presented. Portions feel fair for the price and the quality is solid across the menu.\n\nThe space has a cool industrial vibe, and one of the most interesting details is the coffee roasting setup. You can actually see coffee beans moving through the pipes and roasting machinery above you, which gives the place a unique energy and makes the coffee experience feel more authentic.\n\nThey also have a wide selection of single-origin coffees, which is worth exploring depending on your taste preferences. If you enjoy coffee, it\u2019s a good opportunity to try something different rather than ordering the usual flat white.\n\nService was friendly and efficient, and the staff seemed well organized even with the constant flow of people. The caf\u00e9 gets very busy, so making a booking is a good idea if you want to secure a table. That said, we arrived without one and were lucky to be seated fairly quickly.\n\nOverall, it\u2019s a great spot for brunch, coffee, or a casual catch-up. Lively atmosphere, good food, and a fun setting, especially if you appreciate the craft behind coffee.","profile_photo":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWVjoXEWYpBnrpJ-uh5rrTH6PeN6etQEFwdc0Ne3g75NXzd_CRz=s128-c0x00000000-cc-rp-mo-ba5","review_date":"March 9, 2026","time_ago":"3 months ago"},{"author":"Andry Lee","rating":5,"text":"I\u2019ve been to this place twice and probably more to come. Service is excellent and staff very friendly and knowledgeable  about the menu. Food was delicious and the portions were generous. The pancakes were as good as they looked. Lovely big brekkie and hazelnut chocolate cake, both of which were exceptionally good. The peach coffee flavour was unique and absolutely delicious.\nNote: I\u2019d highly recommend making a reservation beforehand especially for weekend.","profile_photo":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUPA5QO_2N4x6B4s9F7kquwz4TXFJ17lMz47ichz1hb_7OoYz4=s128-c0x00000000-cc-rp-mo-ba4","review_date":"January 16, 2026","time_ago":"4 months ago"},{"author":"Novy G","rating":5,"text":"The pancake is a must-try here! We also had the chili egg again and breakky salmon!\nThis was actually our third visit, and the taste has been consistently good every single time.\n\nFor coffee, I usually go for the flat white and loved it on my first two visits. This time I tried the black coffee, which personally wasn\u2019t for me, but the matcha drinks definitely made up for it. Both the iced and hot matcha green tea were amazing.\n\nHonestly, this is my favourite The Grounds location compared to Alexandria and the CBD. The food here has more variety and is genuinely tasty, while the Alexandria one feels more focused on being Instagram-worthy. Definitely worth visiting!\n\nReservation is recommended.\nAgain if you come during busy time without reservation be prepared to line up.\n\nParking in the building can be challenging.  Opt for street parking if you can\ncan","profile_photo":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWx9fOeesUedSdsbV1SHOyO86aAu5-95k9aqOF0uHpNbLxHtg=s128-c0x00000000-cc-rp-mo-ba4","review_date":"May 23, 2026","time_ago":"few weeks ago"},{"author":"JULIETA MARIN","rating":5,"text":"In my life, I\u2019ve tried many pancakes, and the ones at The Grounds stand out from the rest.\n\nThe place itself is incredible,  there\u2019s nothing quite like it. You can see the whole coffee journey, from green beans being unloaded and transported into the silos, to how they\u2019re sorted by origin and sent to the roastery. It feels like a real experience for anyone who loves coffee.\n\nWe also tried the burger \u2014 10 out of 10 \u2014 and the chicken parmy was amazing as well. That smoky sauce was something special. We had the chicken salad too, and it was delicious.\n\nAnd of course, we treated ourselves to a few highlights , filtered Panama Geishas,  simply memorable cups.","profile_photo":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjWqHpfjeg4Yo97UubzGZZB_o9RpU7bsLRI1Wbj5h419OsEmXnM=s128-c0x00000000-cc-rp-mo","review_date":"March 2, 2026","time_ago":"3 months ago"},{"author":"Charlie C","rating":4,"text":"The food here came in with a handsome portion and tasted very good. There was plenty of coffee options and allowed quite some customisation so it is a must-try for coffee lovers. Staff were friendly but sometimes were not attentive. The overall environment was nice, especially when there was a tour, they turned on the coffee transport canals which then we could see coffee beans being transported from one place to another, which was good to watch. Their menu changes from time to time, so some items you like may not appear the next time you come.","profile_photo":"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjVlvMhHjlm2gGaSl955PR1e6fq1lSLD8MAANErMEXURFDuqYcI=s128-c0x00000000-cc-rp-mo-ba6","review_date":"February 17, 2026","time_ago":"3 months ago"}]}